Do you specialize in WordPress, or do you also work with other platforms?
Most customers need an easy-to-manage platform. Therefore, WordPress is the choice for many due to its functionality, maintenance, and optimization advantages. However, we also work with technologies such as HTML websites, BigCommerce, Shopify, Webflow, and other platforms.
Why should I have my Website created with WordPress?
The short answer to this question is that Google loves WordPress as it is a great CMS for search engine optimization (SEO). WordPress is ubiquitous, and there are tons of free and paid plugins for different needs. Furthermore, WP sites are easy to maintain and customize and are user-friendly.
WordPress may or may not be the best option depending on your project needs. For e-commerce needs, other options are worth considering, but WordPress can also be scalable and secure when adequately set. Feel free to contact us if you are unsure which platform to use for your project.
I'm not based in Canada. Can you still work for me?
For sure! We can discuss your project over the phone, email, chat, or via Zoom conference. An online electronic agreement is as good as a tangible one. Of course, we’re always glad to have a coffee with you (if you can make it downtown), but if not, we can still work something out over a phone chat. Some of our customers are from Toronto, Montreal, and even overseas.
What do I need to provide to get started with a website?
We require all the text or content for the website and any other resources you want us to add (logos, images, PDFs, etc.). We will also require your login information for your domain/hosting provider (if any), or set us as authorized users when that option is available – contact your domain/hosting provider.
Do you provide domain and/or hosting?
Yes, we can host your website for free the 1st year. Afterward, you’ll need to pay $80/year. We can also buy you a domain for an extra fee to be determined (depending on the domain quality). Most domains cost about $25/year, but some premium domains can get pricey.
Do you provide an SSL Certificate (secure HTTPS website)?
If you decide to have your website hosted with us, all our websites are set with an SSL to secure your website (HTTPS). Please note that this is a basic SSL. If you need a higher-level SSL, we can help you with that for an extra fee. Likewise, if you already host your domain elsewhere, we can help you buy and set an SSL for an additional fee to be determined at the time of the request.
Do you use WordPress themes or develop a theme from scratch?
Yes, we use premium themes mostly (paid top themes) so that should some issue develops, there will be a whole team dedicated to fixing such problem quickly and at no cost. That’s the smartest way to go and benefits both the client and us. It’s important to mention that the themes we select are vetted.
Can I tell you how to design my website based on sites I like?
Yes. That’s always a good idea, and we usually recommend our customers provide 2-3 links to sites they like (preferably from the same industry). Please note that this is primarily a guideline for us, but we don’t replicate exact designs.
I'm not sure which package to choose from. Can you help?
If you have already visited our Pricing page and are still not sure of which package to choose from, please get in touch with us if you have questions regarding the packages we offer or if you need more features not listed.
What is UX, and why does it matter?
UX stands for User Experience. When you visit a website or interact with a service/product (e.g., phone app), you have an experience. UX is crucial nowadays to help convert leads/sales, keep your clients coming back to your site, etc. Good UX design makes things smooth, intuitive, and accessible. If you want to learn more about UI/UX, please click here.
How soon can I expect your SEO services to start producing results?
This depends on how many competitors are in your market/niche and on the SEO package you choose (e.g., ongoing, one-time, etc.). However, generally, you can expect results in about three to six months. Sometimes SEO results are at their peak in about one year. You need to remember that a well-optimized Website requires an ongoing effort (ideally from all your team) to keep your site updated, valuable, and functional.
How much does SEO cost?
SEO pricing can depend on each project’s needs and other variables such as size, type, and budget. SEO services can be separated into two categories: one-time-basis and ongoing. However, to give you an idea, a relatively small project with a one-time SEO would cost about $500-$700. Projects that are ongoing or require more work would range in the $1000. We also provide SEO consultation on an hourly basis, and we charge $80/hour for such services.
Do you speak French or other languages?
We can serve clients who speak French, Spanish, Russian, and Ukrainian.