Xansibar Design | Web Design in Vancouver
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Home FAQ

FAQ

Most customers need an easy-to-manage platform, therefore, WordPress is the choice for many due to the advantages it offers in terms of functionality, maintenance, and optimization. However, we also work with technologies such as BigCommerce, Shopify, Contentful, for e-commerce needs.

The short answer to this question is that Google loves WordPress as it is a great CMS for search engine optimization (SEO). WordPress is ubiquitous and there are tons of free and paid plugins for different needs. Furthermore, WP sites are easy to maintain, customize, and are user-friendly.

Depending on your project needs, WordPress may or may not be the best option. For e-commerce needs, there are other options that are worth considering, but WordPress can also be scalable and secure when properly set. Feel free to contact us if you are not sure which platform you need to use for your project.

For sure! We can discuss over the phone, email, chat or love letters about your project. An online electronic agreement is as good as a tangible one. We’re always glad to have a coffee with you (if you can make it to downtown) but if not, we can still work something out over a phone chat. As a matter of fact, some of our customers are from Toronto, Montreal, and even overseas.

We’re honoured to serve you as best as we can!

We require all the text or content for the website as well as any other resources you want us to add (logos, images, PDF's, etc.). We will also require your login information for your domain/hosting provider (if any), or set us as authorized users when that option is available - contact your domain/hosting provider.

Yes, we can host your website for free the 1st year. Afterward, you'll need to pay $60/year. We can also buy you a domain for an extra fee to be determined (depending on the domain quality). Most domains cost about $25/year, but some premium domains can get pricey.

If you decide to host with us, all our websites are set with an SSL so that your website is secure (https). Please note that this is a basic SSL. If you need a higher level SSL, we can help you with that for an extra fee. If you already host your domain somewhere else, we can help you buy and set an SSL for an extra fee to be determined at the time of request.

Yes, we use premium themes only (paid top themes) so that should some issue arrive, there will be a whole team dedicated to fixing such issue quickly and at no cost. That's the smartest way to go and benefits both, the client and us. It's important to mention that the themes we select are vetted.

Yes. That's always a good idea and we usually recommend our customers to provide 2-3 links of sites they like (preferably, from the same industry). Please note, though, that this is mostly a guideline for us, but we don't replicate exact designs.

Of course! Please contact us should you have questions regarding the packages we offer, or if you need more features not listed.

UX stands for User Experience. When you visit a website, interact with a service/product, (e.g.: phone app), you are having an experience. UX is crucial nowadays to help convert leads/sales, to keep your clients coming back to your site, etc. Good UX design makes things smooth, intuitive, and easy. If you want to learn more about UI/UX please click here.

This really depends on how many competitors there are on your market/niche as well as on the SEO package you choose (e.g.: ongoing, one time, etc.). However, in general you can expect to see results in about three to six months. Sometimes SEO results are at their peak at about one year. What you need to have in mind is that a well optimized Website requires an ongoing effort (ideally from all your team) to keep your site updated, valuable, and functional.

SEO pricing can depend on each project’s needs as well as other variables such as size, type, and budget. SEO services can be separated into two categories: one-time-basis and ongoing. However, to give you an idea, a relatively small project with a one-time SEO would cost about $500-$700. Projects that are ongoing or that require more work would range in the $1000. We also provide SEO consultation on an hourly basis and for such services we charge $80/hour.

Yes, we can serve clients who speak French, Spanish, German, Russian, and Ukrainian.

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